Reference

Open Your Account on Clear Terms

These Terms & Conditions set out the rules that govern your account with odds96, covering how you register, how your funds are managed, and what you agree to…

Account eligibility depends on local lawUPI, Paytm & PhonePe coveredIndia-region access where permittedDisputes handled via written noticeTerms updated with advance notice
odds96 Open Your Account on Clear Terms
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear or you believe your account has been affected by a policy decision, our support team is available around the clock.

Live Chat Start a live chat session from your account dashboard any time of day or night. Queries about account restrictions, term clarifications, and payment holds are handled here directly by our team.
Email Support Send a detailed written query to our support address. Include your registered account ID and the specific clause you need clarified. We aim to respond within one business day for all terms-related matters.
Help Centre Our Help Centre carries plain-language explanations of key clauses, account verification steps, and payment policy summaries. Search by topic to find the section that applies to your situation.
HOW WE HANDLE YOUR ACCOUNT

Browse Our Account Security and Data Practices

Every account on odds96 is protected by encryption at rest and in transit. We collect only the data needed to operate your account, verify your identity, and process…

Data We Collect

We collect your name, contact details, and payment identifiers when you register.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Your password is stored as a salted hash — we never hold it in plain text.

Data Retention

Account data is retained for as long as your account is active, plus the period required by our compliance obligations.

Requesting Changes

To update your registered name, email, or linked payment method, submit a request via live chat or email with supporting…

Who to Contact

For any formal data or terms-related request — including account closure or data-access queries — write to our designated support…

Switch to These Answers for Common Terms Questions

The questions below cover what our account holders ask most about these Terms & Conditions — from how changes are communicated to how disputes are resolved and how you can request a copy of your data.

They take effect the moment you complete account registration and tick the acceptance box. If we update any clause, the revised terms take effect from the date we publish them, and we will notify you by email and by a notice on this page.

Access depends entirely on your local law. It is your responsibility to confirm that online wagering is permitted where you are located. We do not grant access in jurisdictions where it is prohibited by applicable legislation.

Each deposit or withdrawal you make via UPI, Paytm, or PhonePe is subject to the Payment clause in these terms. Processing times, minimum amounts, and verification requirements are detailed there and may change with advance notice.

We post updated terms on this page and send a notification to your registered email at least seven days before the change is live. Continuing to use your account after that date means you have accepted the updated version.

Submit a written dispute via email or live chat within 30 days of the decision. Include your account ID, the date of the event, and the specific clause you believe applies. Our team will respond with a formal decision within five business days.

Yes. Write to our support address with your account ID and a data-access request. We will compile and send you a copy of all personal data we hold for your account within a reasonable period, subject to our retention policy.

We will notify you by email with the reason for suspension. You may respond in writing within 14 days. If the suspension is found to be in error after review, we will restore full account access and ensure any pending withdrawals are processed normally.