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How odds96 Handles Your Personal Data

At odds96, we are clear about what personal data we collect from you, why we collect it, and how it is stored and used — so you can…

Transparent data collectionUPI, Paytm, PhonePe account links protectedYour right to access and deleteNo data sold to third partiesIndia-facing privacy commitments
odds96 How odds96 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request access to the personal data we hold about you, ask us to correct inaccurate records or submit a deletion request, our privacy support team handles these directly.

Email Support Send your data request or privacy query to our dedicated support email address. We acknowledge every message within 24 hours and provide a full response within the legally required window.
Live Chat Open the live chat from your odds96 account dashboard to speak with a support agent directly about a data concern. Agents are available around the clock to log and escalate privacy-related requests.
Account Settings Panel Some data controls — such as communication preferences and linked payment method details for UPI, Paytm and PhonePe — can be managed directly from within your account settings without contacting support.
HOW WE PROTECT YOUR DATA

Browse Our Data Handling Commitments

Every layer of your odds96 account — from login to payment processing — is protected by encryption and access-control measures designed to limit who can view your personal…

Data Encryption

All personal data in transit and at rest is encrypted using current industry-standard protocols.

Cookie Management

We use session cookies to keep your account secure and functional cookies to remember your preferences.

Account Security Controls

Two-step verification is available on your odds96 account and we strongly encourage you to enable it.

Data Retention Policy

We retain account and transaction data for the period required by applicable law and our anti-fraud obligations.

Your Right to Access

You may request a copy of all personal data we hold about you at any time by contacting our support…

Deletion and Correction Requests

If any data we hold about you is inaccurate, you have the right to ask us to correct it.

Frequently Asked Questions About Privacy at odds96

The questions below address the data rights and privacy concerns we hear most from people using odds96 in India. If your question is not answered here, our support team is available via live chat or email to help you directly.

We collect your name, contact details, date of birth, and identity documents for verification. We also log the payment identifiers associated with UPI, Paytm or PhonePe that you link to your account for deposit and withdrawal processing.

We share your data only with service providers who assist in operating your account — such as payment processors handling UPI and Paytm transactions — and only under data-processing agreements that restrict those providers from using your data for any other purpose.

We retain account and transaction records for the period mandated by the laws applicable to our operations. Once that period expires and there is no outstanding legal reason to keep the data, it is securely deleted or anonymised.

Contact our support team by live chat or email with a data access request. We will verify your identity, then provide a structured copy of the personal data associated with your account within the timeframe required by applicable law.

Yes. If there is no legal obligation requiring us to retain your data, we will process a deletion request and send you written confirmation once it is complete. Contact support via the live chat or the email address listed in this policy.

We use essential cookies to keep your session secure and functional cookies to save your preferences. Non-essential cookies — such as analytics categories — can be switched off through the cookie preference panel found in the site footer.

Your rights and our obligations may vary depending on the local laws applicable to your region. Access to our platform is available where local law permits, and our privacy practices are applied in line with the laws that govern your account.